“Time Warner” How they plan to screw you over

BEING PROACTIVE!

Let me start this as I was recently told to do and introduce myself to any new readers of this blog.

My name is Wayne Sanford, I have been in the credit repair industry now for over 11 years. In that time I have diagnosed over 16, 000 credit reports for clients across the country. While credit repair is a service and like any service out there that you can do it yourself and for a small percentage of people there are issues that you just do not need a credit repair company’s help. Especially times where it’s only a minor bit of advice that is needed.

However what I ALWAYS try to explain to people is the news media and government entities make it should like hiring a credit company is a waste of money think about it. IF it was as easy as they make it sound like EVERYONE would have 700 credit scores.

The fact is it isn’t, laws are formed against the consumer, laws are used AGAINST the consumer so to be naive enough to think that a credit company who deals with these companies on a day to day basis doesn’t know more than you is an uneducated thought.

THE ISSUE is finding a good company that wants to help you not just take your money or keep you as a customer on the books for years. So that is where you need to research them and check out reviews and identify which reviews are the obvious bogus ones..

GOOD LUCK and enjoy the information in this blog and I hope it helps!

THIS WEEKS BLOG:

Ok, I did cover this in another blog from a general industry understanding but after too many times to count since then I have been dealing with SO MANY issues with this company I thought it best to focus on them and their HORRIBLE practices.

Of course let me officially start off by saying this is my opinion (my educated opinion that is) as a credit expert in this industry for over 11 years. So while many companies in this industry have these kind of issues I am focusing on the company that seems to be the worst of the bunch with what I am about to cover.

As time warner has locations throughout the U.S in your market typically they tell you to bring in your box to return the equipment so you are not charged as the equipment IS NOT YOURS so if you keep it will get charge and have no one to blame but yourself.

So like I have said before and will continue to say, understand that when it comes to credit and your credit report you are guilty until you can prove your innocence.

That means if you DO NOT save that stupid small piece of paper they give you as “proof” you returned your cable boxes when the debt collector comes a calling and puts a $800 collection on your credit report ( for est. 2-3 cable boxes) saying you never returned the cable boxes and you tell them you did they say;

“Sorry but our records show you did not so if you do not pay it this collection will hit your credit report and drop your credit score”.

And you can’t complain to Time Warner directly since its their records the debt collectors are using. So due to their poor tracking system you are literally held hostage.

To make matters worse it’s more like extortion with no benefit as most of them will report it as a paid collection and not delete the account from your credit report.

So if you are thinking of hiring a credit company to help you the first I (and hopefully they) will tell you is don’t do anything without talking to a credit professional first.

Of course I will then tell you if your calling someone other than me then PLEASE check out the company your calling and review and VERIFY their credentials.

So….

Now the main thing is how do you become proactive and not allow this to happen?

One major way is once the boxes are dropped off and you pay your final bill, give it a few days and then log into your online account and confirm the balance is $0.00 and then print out the page and then make lay a copy of the “little pink receipt” on it and MAKE SURE the #’s on it are legible or that will be issues years down the road.

Take that page and toss it in a box labeled as “receipts”.

So down the line when you get this phone call (and odds are you will) you can confidently tell the debt collector if they don’t have the collection account removed from your credit report you will sue them as you have DOCUMENTED PROOF that their information is incorrect and has to legally removed the collection if they have already reported it on your credit.

Personally I find it repulsive what they do the same way banks pay a check out of an old closed account of yours and then hit you with a “insufficient funds fee” but that’s a blog for another day.

The reality is these kind of “mistakes” generates millions of dollars to the company by screwing over the little guy who is ill equipped to deal with the training these “people” have based on the laws they try to take advantage of and the consumers total non-understanding of these or any protocols.

So that’s it for today, hope those of you with Time Warner or plan on getting them memorizes this future problem and helps you down the line.

Want to learn more about how the world of credit works? Contact me today and get my book in full blown color. No nonsense direct answers and easy to understand:

How the “Real world of credit” works. wayne@waynethecreditguy.com

And of course if you need some credit work to increase your credit score then call me today to discuss!

Wayne