Monthly archive for July 2015

Recording Phone calls for “Quality Assurance” they say?

One thing I am CONSTANTLY saying to clients and anyone I get into a financial discussion with is “no offense to customer service people but” they are the least trained employees of all companies and majority look at the position as it’s just a job. So while […]

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Who is the Consumer Finance Protection Bureau?

Who is the Consumer Finance Protection Bureau? This governmental oversight division was created from the creation of the Dodd-Frank Wall Street Reform Act & Consumer Protection Act of 2010. What do they do? Their core responsibility is to try to educate the consumers of America to help […]

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AG of NY Sues, Credit Bureaus make changes, but don’t hold your breathe

New York State Attorney General Eric Schneiderman started investigating the practices of the credit bureaus back in 2012 from the many complaints from his constituents about credit reporting errors and the what seemed to be a scam they encountered when trying to correct the errors. The wall street […]

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